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eCommerce Dispatcher
About the role
The eCommerce Dispatcher will play an important role in supporting Fight for Sight's eCommerce operation by ensuring customer orders are packed, processed and dispatched safely, accurately and efficiently, helping maximise income from donated goods.
Working as part of the Retail Team, you will be responsible for preparing sold items for shipment, maintaining accurate stock records, processing returns and helping to deliver excellent customer service.
This is a hands-on, part-time role that would suit someone who is organised, reliable and enjoys working in a fast-paced retail and warehouse environment. Full training will be provided.
Responsible to
eCommerce Manager
Direct reports
Day-to-day supervision and support of eCommerce volunteers.
Working hours and contract
Permanent, part-time, 10 hours per week.
• Monday, 9.30am to 1.00pm
• Wednesday, 9.30am to 1.00pm
• Friday, 9.30am to 1.00pm
Some flexibility may be required to support busy trading periods and retail events.
Salary
£6,609 per annum, pro rata to a full-time equivalent salary of £23,132 per annum.
Location
Based at our West Norwood eCommerce Hub, SE27 9AA.
Start Date
As soon as possible.