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Retail Operations & Facilities Manager
About the role
The Retail Operations & Compliance Manager will lead the development, implementation and monitoring of retail procedures, compliance frameworks, financial controls and workforce administration processes. The role will provide clear systems, guidance and oversight to enable Shop Managers to manage their shops effectively and independently.
Working closely with the Head of Retail, Area Manager and Volunteer & Learning Manager, the postholder will identify operational risks, improve processes and establish consistent ways of working across the retail estate.
The role is responsible for ensuring that the right systems, standards and controls are in place. Shop Managers remain responsible for applying these requirements within their own shops.
Responsible to
Head of Retail
Direct reports
None
Working hours and contract
35h per week, 12 month fixed-term contract
Salary
£30,000 - £35,000
Location
Four days per week in our London based shops, and one day working from home